Unistar International - Warranty and Support

BANKING DETAILS
For payments, please deposit into the following bank account:
BANK	ANZ
BSB	013 128
ACCOUNT NO	3502 82749

BANK	ANZ
BSB	013 128
ACCOUNT NO	3502 82749

WARRANTY
Warranty Form	Download
TECHNICAL SUPPORT	Tel : 61 3 9872 6899 Fax : 61 3 9872 6877 Email : tech@unistar.com.au
DRIVER DOWNLOAD	Email : tech@unistar.com.au

TERMS AND CONDITIONS
All warranty is subject to manufacturers' terms and conditions. Unistar carries return to base warranty for goods that have no direct warranty covered by manufacturers. All goods returned for warranty must be include the original invoice and a fault report (RA Form). All products with physical damage, missing, defaced or illegible serial numbers will not be covered under warranty terms. Please ensure that you have a proof of purchase and are a legal owner of product. Please ensure the product is within the warranty service period. Please ensure the box is clearly marked on the outside with RA number and owner's details. Please ensure the product is packed securely in box with sufficient padding to manufacturer's specification to prevent damage. Anti-static packaging must be used. It is the responsibility of the owner/purchaser to ensure the product reaches us with all conditions above fulfilled, or warranty will be void. Unistar won't be responsible for loss data in any product that returned for warranty service. Buyer assumes all shipping costs to our RA Department. Do not return any attached accessories with the faulty product. UniStar assumes no responsibility for any item attached to the RA product. A service charge minimum of $40 may be applicable where the faulty product is found to be in proper working order. Accessories to RA product incorrectly sent to us will incur an additional handling fee. All RA numbers are valid for 14 days only. If the RA product is not return within the 14 days from date of issuance of the RA number, a new RA application is required. Each additional RA application may attract a handling fee. All dealers/resellers can deal directly with us on their behalf of your customers for warranty service. Under no circumstance will you need to send your customers to us.

TERMS AND CONDITIONS

All warranty is subject to manufacturers' terms and conditions.
Unistar carries return to base warranty for goods that have no direct warranty covered by manufacturers.
All goods returned for warranty must be include the original invoice and a fault report (RA Form).
All products with physical damage, missing, defaced or illegible serial numbers will not be covered under warranty terms.
Please ensure that you have a proof of purchase and are a legal owner of product.
Please ensure the product is within the warranty service period.
Please ensure the box is clearly marked on the outside with RA number and owner's details.
Please ensure the product is packed securely in box with sufficient padding to manufacturer's specification to prevent damage. Anti-static packaging must be used.
It is the responsibility of the owner/purchaser to ensure the product reaches us with all conditions above fulfilled, or warranty will be void.
Unistar won't be responsible for loss data in any product that returned for warranty service.
Buyer assumes all shipping costs to our RA Department.
Do not return any attached accessories with the faulty product. UniStar assumes no responsibility for any item attached to the RA product.
A service charge minimum of $40 may be applicable where the faulty product is found to be in proper working order.
Accessories to RA product incorrectly sent to us will incur an additional handling fee.
All RA numbers are valid for 14 days only. If the RA product is not return within the 14 days from date of issuance of the RA number, a new RA application is required. Each additional RA application may attract a handling fee.
All dealers/resellers can deal directly with us on their behalf of your customers for warranty service. Under no circumstance will you need to send your customers to us.

For warranty claim, please download a Warranty Form, fill in and return to us.

Please select the right driver for your product.

Description	Size	Download
UPS Management for Win7/64bitUPS(USB version) Management For Win7(64bit)	24.09M
Wireless2925Combo DriverDriver for Combo wireless2925	0.78M
WebCam Driver PWC 130SDriver for WebCam Model:130S	2.00M
Card Reader DriverDriver for all internal/external card reader models.	2.86M
Driver for WebCam 35RDriver for WebCam -- Model:35R	1.87M
Driver for WebCam 30ADriver for WebCam -- Model:30A	1.56M